Terms & Conditions

Before you proceed to order, please read the terms & conditions below:

1. By sending your order to us, you are deemed to have agreed to the all of the terms and conditions as stated below:

2. All items are non-authentic.

3. Genuine orders only. Fake buyers will be placed on the blacklist!

4. Meet-ups are only available to our convenience only (most likely to be in the west area).

5. We will do our part by sending you your goods in their best conditions and will make sure they are properly packaged. However, we are not responsible for any damages that may be made to your goods during the course of delivery.

6. We are not responsible for any lost mails. Thus, registered mails are strongly encouraged!!

7. No refund requests will be entertained unless a valid reason is given.

8. We only accept ATM transfers and iBanking currently.

Last Updated on 1 Mar 2010

How to Order

1. Please use our Order Form to order. (It is to ensure that you will not miss out any necessary info we need.)

2. After sending the Order Form to us, we will send you a confirmation email with our bank account info (POSB Savings) and the total amount to be paid.

3. Please make your payment within 2 days upon receipt of our confirmation email otherwise your order will be void. And you will be blacklisted! (Refer to T&C no. 2)

4. After you have sent your payment to us, please reply to the confirmation email with your payment details (date, time and transaction ref. number).

5. Once we have confirmed your payment, we will send you an acknowledgment email and the goods will be mailed out within 2 days.

6. Please always make sure that the emails are from AnimeLake (at) hotmail (dot) com to prevent fraud or any misunderstandings. We don't use any other emails!!

7. Please note that meetups are to our convenience (most likely to be at Boon Lay or Lakeside MRT station).

Last Updated on 5 Apr 2009